Legal
Terms of service.
GENERAL TERMS AND CONDITIONS
This document establishes the conditions of use of the website www.curvyceramic.com as well as the conditions of purchase of products through the same (hereinafter, the "General Conditions"). Our Privacy Policy and our Cookies Policy shall also form an integral part of these General Conditions. By accessing and browsing this website or using its services, you expressly and fully accept these General Terms and Conditions and the documents referred to in them. For this reason, we recommend that you read them carefully. If you do not agree with their content, you should not use this website. If you have any questions regarding the General Terms and Conditions or the Privacy and Cookies Policy, you can contact us by any of the means described below.
1. LEGAL INFORMATION
The owner of this website is Curvy Ceramics, a Spanish company with email anna@curvyceramics.com
2. CONDITIONS OF USE OF OUR WEBSITE
By using our website and placing orders through it, you agree to:
- Not to place any false or fraudulent orders, nor to register or place orders by deliberately providing false or inaccurate information or by impersonating a third party.
- Not to carry out any action aimed at damaging, blocking, damaging, rendering useless, overloading, temporarily or permanently, the functionalities, tools, contents and/or infrastructure of the website, in such a way as to prevent its normal use.
- Not to use any of the materials and information contained in this website for illicit purposes expressly prohibited in these General Conditions of use, which are contrary to the rights and interests of Curvy Ceramics, its users and/or third parties.
- To periodically review these General Conditions, or any other applicable conditions, checking the changes that, where appropriate, may have been made. Likewise, it is expressly forbidden to introduce hyperlinks for commercial purposes on websites not belonging to Curvy Ceramics, which allow access to our website, without prior consent. The existence of hyperlinks on external websites does not imply in any case the existence of commercial or mercantile relations with the owner of the website where the hyperlink is established, nor the acceptance by Curvy Ceramics of its contents or services. The User will be responsible for all damages of any nature that Curvy Ceramics or any third party may suffer as a consequence of the non-fulfilment of any of the obligations to which they are subject by virtue of these General Conditions or the law in relation to the access and/or use of this page.
3. AVAILABILITY OF THE SERVICE
The articles offered through the website www.curvyceramics.com will be available in the following territories: Europe and America.
This document establishes the conditions of use of the website www.curvyceramic.com as well as the conditions of purchase of products through the same (hereinafter, the "General Conditions"). Our Privacy Policy and our Cookies Policy shall also form an integral part of these General Conditions. By accessing and browsing this website or using its services, you expressly and fully accept these General Terms and Conditions and the documents referred to in them. For this reason, we recommend that you read them carefully. If you do not agree with their content, you should not use this website. If you have any questions regarding the General Terms and Conditions or the Privacy and Cookies Policy, you can contact us by any of the means described below.
1. LEGAL INFORMATION
The owner of this website is Curvy Ceramics, a Spanish company with email anna@curvyceramics.com
2. CONDITIONS OF USE OF OUR WEBSITE
By using our website and placing orders through it, you agree to:
- Not to place any false or fraudulent orders, nor to register or place orders by deliberately providing false or inaccurate information or by impersonating a third party.
- Not to carry out any action aimed at damaging, blocking, damaging, rendering useless, overloading, temporarily or permanently, the functionalities, tools, contents and/or infrastructure of the website, in such a way as to prevent its normal use.
- Not to use any of the materials and information contained in this website for illicit purposes expressly prohibited in these General Conditions of use, which are contrary to the rights and interests of Curvy Ceramics, its users and/or third parties.
- To periodically review these General Conditions, or any other applicable conditions, checking the changes that, where appropriate, may have been made. Likewise, it is expressly forbidden to introduce hyperlinks for commercial purposes on websites not belonging to Curvy Ceramics, which allow access to our website, without prior consent. The existence of hyperlinks on external websites does not imply in any case the existence of commercial or mercantile relations with the owner of the website where the hyperlink is established, nor the acceptance by Curvy Ceramics of its contents or services. The User will be responsible for all damages of any nature that Curvy Ceramics or any third party may suffer as a consequence of the non-fulfilment of any of the obligations to which they are subject by virtue of these General Conditions or the law in relation to the access and/or use of this page.
3. AVAILABILITY OF THE SERVICE
The articles offered through the website www.curvyceramics.com will be available in the following territories: Europe and America.
Conditions of Sale.
In Curvy Ceramics we craft each piece by hand. Because of this, it can take up to 4 weeks for your order to ship. Furthermore, each piece may contain imperfections and particularities that make it unique. We do not offer refunds for this type of particularities, as they are part of the design and irregular finish of our pieces. Please keep this in mind before purchasing.
Once an order is placed, a confirmation email will be sent to the email address provided by the customer. The prices shown on the website do not include taxes. Applicable taxes depend on the country of destination and will be calculated at checkout.
The shipping cost will be calculated automatically and detailed in the order summary so that it is always approved by the customer when placing an order. The shipping time and cost will depend on the destination country. Once an order is shipped, an email will be sent with the corresponding tracking number.
Unfortunately, as we offer bespoke handmade products, we do not offer returns or refunds, so we recommend that you purchase responsibly. All sales of specially discounted items or items purchased with a coupon code cannot be returned.
If a product arrives opened or damaged, and if it’s due to our mistake, we will cover the shipping costs incurred in returning the products. Please contact anna@curvyceramics.com before returning any damaged product. We do not accept returns that we haven’t approved beforehand.
In order to prevent fraud, we will only refund to the credit card that was used to place the order. The refund will occur once we have received and reviewed the returned product. Depending on the bank, refunds usually have a processing time of between 3 and 5 working days after being issued.
Curvy Ceramics is not liable for damage caused by improper use or neglect, or aesthetic changes and damage due to normal wear and tear and ageing.
If you have any questions please contact anna@curvyceramics.com
Once an order is placed, a confirmation email will be sent to the email address provided by the customer. The prices shown on the website do not include taxes. Applicable taxes depend on the country of destination and will be calculated at checkout.
The shipping cost will be calculated automatically and detailed in the order summary so that it is always approved by the customer when placing an order. The shipping time and cost will depend on the destination country. Once an order is shipped, an email will be sent with the corresponding tracking number.
Unfortunately, as we offer bespoke handmade products, we do not offer returns or refunds, so we recommend that you purchase responsibly. All sales of specially discounted items or items purchased with a coupon code cannot be returned.
If a product arrives opened or damaged, and if it’s due to our mistake, we will cover the shipping costs incurred in returning the products. Please contact anna@curvyceramics.com before returning any damaged product. We do not accept returns that we haven’t approved beforehand.
In order to prevent fraud, we will only refund to the credit card that was used to place the order. The refund will occur once we have received and reviewed the returned product. Depending on the bank, refunds usually have a processing time of between 3 and 5 working days after being issued.
Curvy Ceramics is not liable for damage caused by improper use or neglect, or aesthetic changes and damage due to normal wear and tear and ageing.
If you have any questions please contact anna@curvyceramics.com
